Store Installation – This means you will be purchasing a store installation service at our store workshop located at: 2A Cantley Gardens, Eastern Avenue, IG2 6QA Mobile Installation – This means you will be purchasing a mobile installation service. One of our nationwide installation team members will be attending an address you have provided, completing installation, demonstration and training if required of product(s) you have purchased from our website. Mobile installation service may be restricted to specific post code coverage on certain products. Where this is applied, please check your post code is highlighted in green on the map provided at the bottom of the relevant product page.
Store and mobile installation dates must be selected 7 days after to the date of your purchase. Our booking team will be in contact with you via phone or email up to 48 hours after your order has been confirmed. We will discuss an agreed date and time of installation, hence the date you enter during your purchase would only be a preferred date. Thereafter, you will receive a confirmation email of the confirmed date booked for one of our installation services.
‘It is extremely important that the information provided by you is 100% accurate & up-to-date for us to ensure the flow of mobile installation operates without any further issues. Any inaccurate information provided, lateness more than 30 minutes or unattendance of an individual in the moment of an agreed time & date of Installation will result in the service being non-refundable. The company reserves the right to not provide any refunds of mobile or store installation services that are derived from incorrect time, date and vehicle details, vehicle type details or incompatibility of product to the vehicle or vehicle to the product. Therefore, we highly recommend to you that any doubts in the purchase of goods or service you are unsure of must be resolved by contacting our team or with the manufactures.
If you are unavailable at an agreed time & date or if there is any other information that you may feel needs to be corrected. Please contact us on 0208 554 5554 48 hours before Installation date excluding weekends & bank holidays to avoid any further delays. If you wish to cancel a mobile service, then please contact us 72 hours before Installation date, then Car Sound Security reserves the right to only providing a half refund of the mobile service back to you. For example, if your mobile installation cost is £100, then only £50 will be refunded. If a vehicle equipment or accessory has already been dispatched to you, there will usually be a further £19.95 fee to cover the cost of postage.’ Please ensure you read the Terms and Conditions before going ahead with your purchase. As this is only brief information.
Delivery will usually be conducted between 3 - 5 working days on the basis in which payment and security processes would be verified and cleared of checks. Next day delivery is available on selected items with an additional fee of £9.95. Please be aware that it is only selected items in terms of availability of next day delivery and this option can be discovered upon selection of delivery dates before finalising your payment.